SHIPPING
All EU orders ship from an EU warehouse.
United Kingdom:
Shipping costs: €9,- for orders up to €50,-. For orders above €50,- the shipping costs are €5,-.
Shipping method: DPD. Delivery in 24h/72h.
All orders received on a business day and paid with Paypal or iDeal before 22:00 are packed and shipped the same day. Orders that placed after 20:00 on Friday , Saturday and Sunday until 22:00, will ship on Sunday
Shipping can sometimes take longer due to large numbers of orders, especially during some months of the year.
Deutschland:
Versandkosten: €4,99 bei Bestellung bis €35,-.
€3,90 bei Bestellung zwischen €35,- und
€45,-. Kostenlos bei Bestellungen oben
€45,-.
Versandart: DPD. Alle Bestellungen, die an einem Werktag eingehen und vor 22:00 Uhr mit Paypal oder iDeal bezahlt wurden, werden am selben Tag verpackt und versendet. Bestellungen, die nach 22:00 Uhr am Freitag, Samstag und Sonntag bis 20:00 Uhr eingehen, werden am Sonntag verschickt
Der Versand kann aufgrund einer großen Anzahl von Bestellungen manchmal länger dauern, insbesondere in einigen Monaten des Jahres.
Denmark:
Shipping costs:
€5,95 for orders above €25,-.
Shipping method: DPD. Delivery in 24h/72h. Shipping insured up to
€510,-.
All orders placed before 20pm are shipped the same day.
Sweden:
Shipping costs: €9,95 for orders from
€20,- and up.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to
€510,-.
All orders placed before 20pm are shipped the same day.
Netherlands:
Shipping costs: €2,99 for orders up to
€45,-.
Free shipping for orders above €45,-.
Shipping method: PostNL. Ordered before 22:30 Monday to Friday is shipped the same day. Ordered on Saturday or Sunday before 22:00 is shipped on Sunday. Shipping can sometimes take longer due to large numbers of orders, especially during some months of the year.
Italia:
I costi per la spedizione sono: €9,95. il quantitativo d'ordine minimo è
€20,-.
Spedizione con il corriere DPD, (consegna con Bartolini). Normalmente il pacco viene recapitato entro 72h lavorative, salvo isole.
Tutti gli ordini effettuati prima delle ore 22:00, vengono spediti nello stesso giorno, questo e' valido tutti i giorni escluso il Sabato.
Tutti i pacchi sono assicurati fino a €520
Supporto in Italiano: hai effettuato un ordine o hai domande in merito ad alcuni prodotti? Contattaci via mail all indirizzo info@dampfabriek.com oppure via chat, Ti risponderemo in Italiano senza problemi !
Se il pacco non è stato consegnato entro 10 giorni, ti preghiamo di contattarci inviando una e-mail a info@dampfabriek.com. Se il pacco è stato danneggiato, comunicacelo immediatamente per iscritto in modo che possiamo presentare un reclamo al corriere.
Belgium:
Shipping costs: €2,95 for orders between
€8,- and
€45,-. Free shipping for orders above
€45,-.
Shipping method: DPD. Delivery in 24h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day.
France:
Shipping costs: €9,99 for orders above €15,-.
Shipping method: DPD. Delivery in 24h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day.
Hungary/Magyarorszag:
Shipping costs: €7,95 for ALL orders.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day.
Finland:
Shipping costs: €14,99 for orders above
€20,-.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day.
Poland:
Shipping costs: €9,95 for ALL orders.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day.
Ireland:
Shipping costs: €11,95 for orders above €15,-.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day.
Croatia/ Slovenia/ Slovakia/ Czech Rep.:
Shipping costs: €17,95 for orders above
€20,-.
Shipping method: DPD. Delivery in +/- 72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day
Austria:
Shipping costs: €9,95 for ALL orders.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day
Bulgaria:
Shipping costs: €24,95 for orders from
€15,- and up.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day
Luxemburg:
Shipping costs: €12,95 for ALL orders.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day
Norway:
Shipping costs: €12,- for orders from €30,- and up.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day
Spain:
Shipping costs: €14,95 for ALL orders.
Shipping method: DPD. Delivery in 48h/72h. Shipping insured up to €510,-.
All orders placed before 20pm are shipped the same day
Australia:
Shipping costs: €23,- for ALL orders.
Shipping method: DHL. Delivery in 3-5 working days. Shipping insured up to €510,-. All orders placed before 20pm are shipped the same day Mo-Fr
USA:
Shipping costs: €25,- for ALL orders.
Shipping method: DHL. Delivery in 3-5 working days. Shipping insured up to €510,-. All orders placed before 20pm are shipped the same day Mo-Fr.
Saudi Arabia:
Shipping costs: €50,- for ALL orders.
Shipping method: DPD. Shipping insured up to €510,-. All orders placed before 20pm are shipped the same day
International Shipping:
If you order from a country not listed here above, the shipping costs are
€34,95, with a minimum of
€15,-) shipped with DPD in Europe(delivery is 3 working days) If you order from a non Eu country the parcel will be shipped with DHL Express worldwide and the delivery time will be 3-5 days max
IMPORTANT
If the order has not been delivered after 10 days or is damaged, please contact us by sending an e-mail to info@dampfabriek.com. If the package has been damaged, make this known to us in writing so that we can file a claim with the carrier.
